cargo bike subscription
subscription only available in Denmark
POLLY
POLLY - 2
POLLY - FAMILY
- Our Most Spacious Model
- With a bench and 5-point harnesses for 2 children
- For those with 1-2 children under 5 years old
- Extra space for groceries, etc.
- Door for easy entry and exit
- Comes with a hood and chain lock
- (Other equipment on subscription bikes may vary)
- Purchase price from: 61,489 DKK
PONY
PONY - 2
PONY - FAMILY
- Our Most Compact Model
- With a bench and 5-point harnesses for 2 children
- For those with 1-2 children under 5 years old
- Comes with a hood and chain lock
- (Other equipment on subscription bikes may vary)
- Purchase price from: 56,989 DKK
Get the full overview of our subscription
- Insurance included (compulsory excess in event of theft DKK 2,500 )
- DKK 3,000 in registration fee
- 6-month commitment. 1-month notice period
- Monthly payment via MobilePay
- Comes with hood and chain lock
- GPS tracker
- The cargo bike is delivered in available colors
Find your nearest dealer in DK
We’re expanding our business, and every day, more dealers join us. Check if there is a dealer in your city offering our bikes as a subscription on the map here.
The specific stores in different cities will be displayed in the form when you fill it out through the button at the bottom of this page.
DO YOU HAVE ANY QUESTIONS?
General information
- You fill out the form on our website, and shortly after, you’ll receive an email to initiate the final setup process (Please check your spam folder as the email might end up there).
- Once we receive a signed contract from you, we will send an email requesting enrollment in the monthly Payment.
- Once the Payment is accepted, we’ll start production on the bike, and you can expect it to take about 10 business days before you receive the bike. In the MobilePay app, you can go to Activities –> Recurring Payments – and see your active subscriptions.
- When the bike is ready for delivery, you will be charged upfront for; Subscription for the remainder of the month + setup fee + any additional equipment.
- The amount will be automatically deducted via the Payment agreement 2 days after the invoice date.
- Ensure that your MobilePay is linked to an active payment card and that there are sufficient funds in the account.
- Your monthly subscription fee will then be billed in advance. The invoice will be sent on the first business day of the month, and the amount will be deducted 2 days after the invoice date.
You can always inquire about the current price of the cargo bike you have on subscription. At that specific time, an assessment of the used value will be made.
The cargo bike can travel 20 / 40 / 60 km on a full charge. This can be influenced by factors such as wind, load in the box, overall temperature, and the route you take. A full charge takes 4-6 hours.
The delivery time is 5-10 business days from the acceptance of the payment agreement.
The bike is suitable for heights ranging from approximately 150 to 205 cm.
Yes, you are allowed to ride outside the city on paths and roads that permit cycling.
All cargo bikes are equipped with a GPS so that both you as the user and we as the owner can see the location of the cargo bike. The GPS is hidden in the bike.
POLLY – 2, which is our large model with a bench and 5-point seatbelts for 2 children.
POLLY – FAMILY, which is our spacious model with cushions in the back and bottom, providing space for the entire family.
PONY – 2, which is our smaller model with a bench and 5-point seatbelts for 2 children.
PONY – FAMILY, which is our most compact model with cushions in the back and bottom, providing space for the entire family.
The cargo bike is delivered in available colors at that particular time. Therefore, you cannot choose the color yourself.
We offer ‘Cargo Bike Subscription’ – This means that you can have a subscription for your cargo bike, just like you might have for your phone plan. With a 6-month commitment. If you suddenly no longer need the cargo bike, you can return it after the binding period.
Insurance
The insurance covers the cargo bike if it is stolen, provided the cargo bike is properly locked and secured. When the cargo bike is not in use, it must be securely locked to a sturdy stationary object.
The cargo bike is our property. Black Iron Horse must be informed immediately if the cargo bike is lost, so we can report the theft to the police.
In the event of theft, damage, or loss, the user will be charged 2500 DKK.
You need a home contents insurance. In a home contents insurance, there is also automatically a liability insurance, which covers damages you cause yourself. Your existing home contents insurance for your apartment or house is sufficient.
Secure it when not in use. Preferably hidden and fastened, possibly in a garage, bike room, or courtyard.
Payment & Subscription
As a starting point, we offer payment via Mobile Pay. If you wish to pay with VISA/MASTERCARD, a monthly billing fee of 15 DKK will be added.
It costs 3000 DKK as an activation fee regardless of which model you choose. The activation fee is non-refundable.
It covers, among other things, the administration during setup, credit checks in the RKI, and insurance registrations. All customers are registered with the respective bicycle’s frame number as well as the bicycle’s accessories and GPS number.
The subscriptions cost:
- POLLY: 999 DKK/month.
- PONY: 899 DKK/month.
Additional equipment, such as extra seats, can be purchased for a one-time fee paid along with the activation fee. You can see the individual accessory prices in the form when you order your subscription. These are non-refundable upon termination.
You are committed to your subscription for 6 months – meaning you can terminate it after the 5th month with 1 month’s notice.
If you wish to terminate your subscription, please write to hello@cykelabonnement.dk with your full name and customer number, along with the reason for your termination.
Write to us here: hello@cykelabonnement.dk
The cargo bike is not necessarily brand new but may be used. In such cases, Black Iron Horse guarantees that the wearing parts have at least 80% of their respective lifespan remaining.
The contract is binding, so you only have the usual 14 days to cancel your purchase after signing.
However, your right of withdrawal will lapse if one or more of the following points apply:
- The bike is custom made according to the customer’s wishes (this typically includes baby seats, extra seats, and chain guards).
- The bike has been delivered and put into use.
Service
The included service pertains to the general maintenance of the cargo bike. Not covered are wear and tear parts, as mentioned in the contract, meaning a puncture is not included. It is at your own cost.
The cargo bike should be serviced where you received it. In the case of, for example, a puncture, you may possibly have it repaired at your local bicycle shop.
Please note that if you replace the tube/tire with a product of lower quality, you will be charged for this when terminating your subscription.
Black Iron Horse performs maintenance and service on the cargo bike at no charge.
Service should be carried out after the cargo bike has covered 250 km, then at 2,000 km, and subsequently for every 1,000 km the cargo bike has traveled. If the aforementioned service intervals are not adhered to, there will be a fee upon submission.
When you have a subscription for a cargo bike with us, you must ensure that the cargo bike is always in a usable condition and is not subjected to further deterioration beyond that resulting from normal wear and tear.
Therefore, you are responsible for maintaining and replacing wear and tear parts on the cargo bike, including but not limited to:
Tires
Inner tubes
Brake pads
Brake oil
Chain
Gears
Brake disc
For example, you are responsible for covering the cost of any punctures you may have.”
CARGO BIKE REVIEWS
Would you like to experience the benefits of a cargo bike subscription?
Fill out the form, and we’ll get in touch with you. You’re also welcome to contact us directly on this phone number: 33313027 or send an email to: hello@blackironhorse.com
