Cargo Bike Subscription
ONLY AVAILABLE IN DENMARK
Choose Between These 3 Models
To create a subscription, you first choose a bike model by clicking on one of the bikes below.
On the next page, you can select cargo options, accessories, and see both the monthly price and the setup fee. When you click Sign Up, you’ll fill in your personal details as well as your preferred pick-up store. About 15 minutes later, you will receive an email with a link to complete the final sign-up flow.
If you’re unsure which bike to choose, you can read the specifications for each model by clicking on them below.
Get the full overview of our subscription
- Insurance included (compulsory excess in event off theft DKK 2500)
- DKK 3.000 registation fee i oprettelse
- 6-months commitment. 1-month notice period
- Monthly payment via VISA/MASTERCARD
- Comes with a chain lock
- GPS tracker
- The cargo bike is delivered in available colors
Find your nearest dealer in DK
We’re expanding our business, and every day, more dealers join us. Check if there is a dealer in your city offering our bikes as a subscription on the map here.
The specific stores in different cities will be displayed in the form when you fill it out through the button at the bottom of this page.
FAQ
General information
You fill out the form on our website, and shortly after you will receive an email that starts the final sign-up flow (please note: the email may end up in your spam folder, so remember to check there).
Payment:
You will receive an email within 24 hours after signing the contract.
This email contains a link to the payment agreement, which you need to accept.
If you don’t receive any email – check your spam folder, and if not, please contact us.One-time payment:
This consists of the setup fee of 3,000 DKK and any optional baby seats. The amount will be charged via the payment agreement and withdrawn within 2 days. Please note: this must be paid before we can start the production of your cargo bike.Preparation of your cargo bike:
Our team will start preparing your cargo bike. This includes production and/or final setup and a thorough inspection. It takes approx. 10-15 business days from the time we receive your one-time payment until your bike is ready.Pick-up:
Once your bike is ready, you will receive an email with a link where you can book a pick-up time – at the handover, we will go through all the bike’s features together.Payment for your subscription:
Immediately after you have received your bike, we will send the first invoice for the remainder of the month’s subscription.
Afterwards, the subscription will be charged in advance and withdrawn on the 1st business day of each month.
You can always inquire about the current price of the cargo bike you have on subscription. At that specific time, an assessment of the used value will be made.
The cargo bike can travel 20 / 40 / 60 km on a full charge. This can be influenced by factors such as wind, load in the box, overall temperature, and the route you take. A full charge takes 4-6 hours.
The delivery time is approximately 10–15 business days from the date we have received payment of the one-time fee, which consists of the setup fee of 3,000 DKK and any optionally selected baby seats. This fee will be charged via the payment agreement and will be deducted within 2 days. Please note that this payment must be made before we can start production of your cargo bike.
The bike is suitable for heights ranging from approximately 150 to 205 cm.
Yes, you are allowed to ride outside the city on paths and roads that permit cycling.
All cargo bikes are equipped with a GPS so that both you as the user and we as the owner can see the location of the cargo bike. The GPS is hidden in the bike.
POLLY – 2: Our large model with a bench and 5-point harnesses for 2 children.
POLLY – FAMILY: Our spacious model with cushions on the backrest and base, providing room for the whole family.
POLLY – DOG: Our large model with mattress and cushion + 1x 2-point harness + dog hook + door for easy boarding/exiting.
IBEX – 2: Our most compact model with front-wheel steering. Comes with a bench and 5-point harnesses for 2 children
IBEX – FAMILY: Our most compact model with front-wheel steering. Comes with mattress and cushion + 1x 2-point harness.
IBEX – DOG: Our most compact model with front-wheel steering. Comes with Mattress and Cushion + 1x 2-point harness + 1x dog hook + door for easy boarding/exiting.
PONY – 2: Our smaller model with a bench and 5-point harnesses for 2 children.
PONY – FAMILY: Our most compact model with cushions on the backrest and base, designed to fit the entire family.
The cargo bike is delivered in available colors at that particular time. Therefore, you cannot choose the color yourself.
We offer ‘Cargo Bike Subscription’ – This means that you can have a subscription for your cargo bike, just like you might have for your phone plan. With a 6-month commitment. If you suddenly no longer need the cargo bike, you can return it after the binding period.
Insurance
The insurance covers the cargo bike if it is stolen, provided the cargo bike is properly locked and secured. When the cargo bike is not in use, it must be securely locked to a sturdy stationary object.
The cargo bike is our property. Black Iron Horse must be informed immediately if the cargo bike is lost, report the theft to the police, and provide a copy of the police report to Black Iron Horse.
In the event of theft, damage, or loss, the user will be charged 2500 DKK.
You are required to take out proper liability insurance to have a subscription with us.
Secure it when not in use. Preferably hidden and fastened, possibly in a garage, bike room, or courtyard.
Payment & Subscription
The setup fee is 3,000 DKK, regardless of which model you choose. The setup fee is non-refundable.
It covers, among other things, the administration of your sign-up, credit check in RKI, and insurance registrations. All customers are registered with the bike’s frame number, any additional equipment, and GPS number.
Subscription prices start from:
POLLY from: 899 DKK/month
IBEX from: 799 DKK/month
PONY from: 699 DKK/month
Any extra equipment you choose will be added to your monthly subscription price. Your total monthly payment will be calculated when you fill out the form.
Please note: Baby seats are charged as a one-time payment together with the setup fee. You can see the individual accessory prices in the form when you order your subscription.
As a starting point, we offer payment via VISA/MASTERCARD, but we also offer Mobile Pay.
The cargo bike is not necessarily brand new but may be used. In such cases, Black Iron Horse guarantees that the wearing parts have at least 80% of their respective lifespan remaining.
You are committed to your subscription for 6 months – meaning you can terminate it after the 5th month with 1 month’s notice.
Write to us here: hello@cykelabonnement.dk
The contract is binding, so you only have the usual 14 days to cancel your purchase after signing.
However, your right of withdrawal will lapse if one or more of the following points apply:
- The bike is custom made according to the customer’s wishes (this typically includes baby seats, extra seats, and chain guards).
- The bike has been delivered and put into use.
Do you wish to cancel your subscription? Then fill out the form on cykelabonnement.dk, which is responsible for your subscription: here with your full name and customer number, as well as the reason why you wish to cancel.
When your subscription ends, the bike must be returned to the responsible dealer. Please make sure it is clean and emptied of personal belongings so it’s ready for the next user.
The dealer will inspect the bike upon return. Any damage or wear not covered by the deductible will be handled according to the terms of the contract.
Any outstanding amounts will be settled as soon as the bike has been inspected by us, so you can end your subscription safely and easily.
Service
The included service pertains to the general maintenance of the cargo bike. Not covered are wear and tear parts, as mentioned in the contract, meaning a puncture is not included. It is at your own cost.
The cargo bike should be serviced where you received it. In the case of, for example, a puncture, you may possibly have it repaired at your local bicycle shop.
Please note that if you replace the tube/tire with a product of lower quality, you will be charged for this when terminating your subscription.
Black Iron Horse performs maintenance and service on the cargo bike at no charge.
Service should be carried out after the cargo bike has covered 250 km, then at 2,000 km, and subsequently for every 1,000 km the cargo bike has traveled. If the aforementioned service intervals are not adhered to, there will be a fee upon submission.
When you have a subscription for a cargo bike with us, you must ensure that the cargo bike is always in a usable condition and is not subjected to further deterioration beyond that resulting from normal wear and tear.
Therefore, you are responsible for maintaining and replacing wear and tear parts on the cargo bike, including but not limited to:
Tires
Inner tubes
Brake pads
Brake oil
Chain
Gears
Brake disc
For example, you are responsible for covering the cost of any punctures you may have.”
When we service bikes on subscription, we ensure that all damages are repaired, both cosmetic and technical.
For example, if you come in for scheduled service and we notice that your bell and rear fender are damaged:
Both will be replaced at your expense. This is not postponed, even if you cancel your subscription.
When you cancel your subscription and return the bike, the responsible dealer will inspect the bike.
If there are damages caused by you, you will be billed for these before you leave the shop.
CARGO BIKE REVIEWS
Cyklen er gået i stykker for samme skade for anden gang.
Ifølge vores forhandler er Black Iron Horse ligeglad og svarer ikke på beskeder.
Cyklen har været defekt i 3 ½ ud af de 5 måneder.
Om defekten:
Hjulbeslaget på bagakslen bøjer!
Pas på jer selv og jeres børn. Cyklen blokerer, og det kan forårsage et fald!
Would you like to experience the benefits of a cargo bike subscription?
Fill out the form, and we’ll get in touch with you. You’re also welcome to contact us directly on this phone number: 33313027 or send an email to: hello@blackironhorse.com
Cargo bike subscription
Get moving in a convenient and sustainable way with our electric cargo bikes on subscription.
At BLACK IRON HORSE, you’re not just getting a bike – you’re getting a complete transport solution, including insurance and regular maintenance. With a short commitment period of just 6 months and competitive prices on popular cargo bike models, you have the freedom to customize your cycling experience.
Easily sign up for a subscription with us here, or book a free test ride and experience the freedom of having an electric cargo bike on subscription. Shift gears and enjoy a new way of transportation!
